Top 10 Benefits of Using Business Solution Software

There are many reasons for a company to outsource their business solutions software, to improve efficiency, streamline processes and to help improve operations within the scope of the business. Here are some of the top 10 benefits of implementing an innovative solution such as Microsoft Dynamics CRM.

1) Turns Microsoft Office Outlook into the ONE place where you can manage both customer data and communications. Microsoft Dynamics CRM extends the reach of Microsoft Outlook by turning it into a tool to manage customer information.

2) Microsoft Dynamics CRM extends the reach of Microsoft Outlook by turning it into a tool to manage customer information. Microsoft Dynamics CRM features an always-on connection to Excel that enables you to quickly turn customer information into dynamic snapshots or PivotChart dynamic views. These views can help you understand in seconds how a sales increase or company expansion can benefit the business.

3) Improves operational efficiency through the standardization and streamlining of processes. Business solutions software can relieve your staff of mundane but vital work. It can automate time-consuming repetitive tasks, warn staff of open customer issues, and automatically send important e-mail messages to customers and partners. So customer requests and orders don’t fall through the cracks.

4) Works the way your business works with point-and-click system customization.
Business solutions can be tailored to work the way your business already works. Microsoft Dynamics CRM forms, relationship links, and customer views can be designed and modified without complicated programming.

5) Gives the right information to the right people. Certain employees need certain information. System administrators will have the tools to make sure the right information is delivered to the right people- whether they are using Outlook or the Web.

6) Targets your marketing campaigns so you’re always in touch with the right customers.

7) Simplifies service scheduling to keep customers satisfied. One of the most challenging aspects of delivering great customer service is ensuring you never let customers down by missing a service call or appointment. Dispatchers can quickly and easily match the right service personnel to a particular customer or type of service call.

8) Integrates with your existing systems to help break down information silos.

9) Enhances offline communications so everyone can be productive regardless of location. It is designed so your staff can be productive both in the office and on the road-even if they aren’t connected to a network. Information can be filtered so that people receive only the information they need such as meeting updates and sales figures.

10) Builds on the power of SQL Server Reporting Services to create insightful business reports.

These are just a handful of the many benefits that implementing a software solution can provide to a company regardless of the size and the scope of the business. There are many different types of applications that can be integrated into current businesses, whether it is a CRM model, retail management system, non profit solution or one of several Microsoft Dynamics solutions.

What Are Some Of The Most Important IT Services For Businesses?

The success of any business depends on maintaining smooth uninterrupted enterprise operations. In this digital age, it is essential that businesses have IT (information technology) services that will keep their network operational and intact with minimal down time. Because business computer systems and networks are always evolving it is imperative to work with the right IT company to maintain and preserve your companies’ data. This involves a number of steps in order to prevent loss of data due to disasters such as floods, fires, theft, power failure, equipment failure, etc. To ensure the success of your company, below you will find a list of some of the most important IT services for businesses.

Network backup systems are vital in order for a business to keep their data safe. Hiring an IT services company (that offers network support) will help ensure data is never lost or corrupted. With a network backup system in place, you can safely upload your client information, financial records and files via the Internet to a secure off site location where data cannot be harmed. By doing so, your data is safe from storms, fire, unauthorized intrusions, floods, viruses, and hardware malfunctions. As well, backups can be monitored 24/7 to ensure data availability in case of an emergency.

Remote monitoring is a very beneficial service for any size business that enables 24/7 monitoring of your computer network. While this is an effective method used to monitor systems for malicious bugs, intrusions, glitches, and emergencies, it’s also very cost effective. Proactively monitoring, managing, and maintaining your computer network remotely means problems are detected immediately and fixed without the need to have a technician physically come to the business location. Having a constant ‘guard’ for the system and network will help ensure uninterrupted network operation thereby reducing worker downtime. Nothing can be as frustrating as having an office full of workers who can’t work!

It is critical for every business to have effective email and spam protection as this step helps protect against potentially disastrous threats. A technician will help establish an email security and archiving system that will actively secure your email by stopping spam, viruses, worms, and other email-borne malware before reaching the inbox. Furthermore it allows you to preserve and access emails more easily and at the same time allows for the archiving of all inbound and outbound emails online for compliance and backup. There is also continual monitoring of email activity to ensure critical emails are being received and delivered.

With an IT company offering offsite back up disaster recovery solutions, businesses will ensure no data is lost should there be a disaster affecting the computing systems. Such a back up system makes data accessible 24/7 thereby ensuring that said data is immediately recoverable if there is an event such as power failure. High tech facilities house servers safely, protecting them from any unauthorized access and physically potential disasters such as humidity, fire, temperature extremes, dust, and floods. These storage facilities help to protect business systems and data, ensuring that your company information is protected.

A quality IT plan ensures complete backup services, daily checks on your backup, security monitoring, and effective disaster recovery solutions. The loss of client records or financial information could very well be the end of many companies. Unfortunately many companies also need to be protected from the malicious activity of competitors and hackers. Compiled with the waste of money on potential downtime, having an effective IT plan is a necessity for the success of any business.

Using Your Small Business Marketing Tools to Differentiate Your Business

Perhaps the most important quality for your small business marketing materials is that they are different. If you do nothing else right in your small business marketing, at least be different.

Why is differentiation so important? Because, in most industries, there are hundreds – if not thousands or millions – of other businesses that claim to provide the same service or sell the same product as you do. If you don’t differentiate your business from all those others, the chances that you’ll get many customers are pretty slim.

Some common ways to differentiate your business are:

Superior service

Greater product availability

Higher quality

Better performance

Greater durability

Prestige

Technology leadership

Satisfaction guarantee

Lower cost

Faster delivery

More customer support

But even if you are very different than your competitors – you offer superior service, greater durability, or a satisfaction guarantee that beats all others – it won’t matter unless your prospective customers know about it.

That’s where your small business marketing strategy comes in. Businesses have been using their small business marketing strategies to announce how they’re different from their competitors as long as they have been using small business marketing strategies. Think Maxwell House’s “Good to the last drop,” Campbell’s Soup’s “Mmm, mmm good,” or WalMart’s “Always low prices.” Those highly successful taglines not only get prospective customers to remember the company name, but also convey a message about the difference between that company and others.

To make differentiation a part of your small business marketing strategy, you first need to understand your competitors – you can only explain how you’re different from them once you know what they’re like. Learn what your competitors offer, how they differentiate themselves, and – most importantly – what your prospective customers think about them (if you know what qualities your prospective customers see as shortcomings in the other companies in the market, you’ll have a good idea of the market gap you can fill).

Once you’ve decided how you are different from your competitors, you need to tell your prospective customers about it. Building that differentiation into your tagline can be a very effective start. Then include that tagline, along with your logo, on every piece of small business marketing collateral you have. Another small business marketing way to publicize your differences is to write a press release. Explain how you’re filling a need in the market that no other company has filled.

Once you’ve differentiated your company and used your small business marketing tools to publicize your differences, you have to follow through on your promises. If you say that you’re the cheapest – or the highest quality, or the friendliest, or whatever – then you better be just that (nothing turns away a customer like a failed promise).

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